
How to setup Zendesk or Zopim Live Chat?
Follow the below steps to set up Zendesk or Zopim Live Chat on your website running AIO Contact
If you're using Zendesk, please follow the below steps
- Login to your Zendesk account at yourdomain.zendesk.com
- Go to Admin from the Sidebar

- Click on `Go to Admin Center`

- Expand Channels and go to Messaging

- Click on your Widget and go to the last tab of Installation

- Scroll down and click on the red button which says `Switch to Web Widget (Classic)`

- Now, go to `Web Widget` under Classic

- Go to the second tab `Setup` and copy the Live Chat code

- Paste the copied code in the below box

If you're using Zopim, please follow the below steps
- Login to dashboard.zopim.com
- Go to Settings -> Widget

- Copy the shown Code

- Now, visit your WordPress site where you've installed AIO Contact
- Login to the WP Admin Dashboard and visit AIO Contact Items Page
- Click on "Add Item" and select "Add Live Chat"
- From the dropdown, select "Zendesk - Zopim" and copy-paste the code in the textarea as shown below.

- System will automatically extract the widget ID for you and then just give it a name and click on "Add Item"