AIO Contact

Contents

1. How to setup Facebook Messenger Live Chat?

2. How to setup Crisp Live Chat?

3. How to setup Tidio Live Chat?

4. How to enable Single Item View in AIO Contact?

5. Installation and Quick Overview

6. What are the different layouts possible in AIO Contact?

7. How to setup Zendesk or Zopim Live Chat?

8. How to setup Tawk.to Live Chat?

1. How to setup Facebook Messenger Live Chat?

The new version of AIO Contact now supports ability to add Messenger Live Chat! There are 2 major parts this can be setup.

- Go to your Page which you want to use for your Live Chat and click on "Settings"

- Click on "Messaging" 

- Scroll down till you find "Add Messenger to your Website" section and click on "Get Started" button 

- Click on "Next" button multiple times till you reach end of the screen

- Add your website address where you're going to add this in "Add Website Domain Name" section and hit "Save" button

- Now visit https://findmyfbid.in to get your Page ID and enter that while adding Live Chat Integration in AIO Contact

2. How to setup Crisp Live Chat?

Follow the below steps to set up Crisp Live Chat on your website running AIO Contact

- Login to app.crisp.chat

- Go to Settings -> Website Settings

- If you already see your website (where you've installed AIO Contact) on that page, then click on "Integration Button" next to your website -> Click on "HTML" -> Copy the Shown Code

- Now, visit your WordPress site where you've installed AIO Contact

- Login to the WP Admin Dashboard and visit AIO Contact Items Page

- Click on "Add Item" and select "Add Live Chat"

- From the dropdown, select "Crisp" and copy-paste the code in the textarea as shown below.


3. How to setup Tidio Live Chat?

Follow the below steps to set up Tidio Live Chat on your website running AIO Contact:

1. Log in to https://www.tidio.com/panel/dashboard

2. Go to "Settings" from the sidebar

3. Scroll down till you find "Developer" and click on it

4. Copy the shown public key and paste this as Widget ID while adding Tidio Live chat in AIO


4. How to enable Single Item View in AIO Contact?

5. Installation and Quick Overview

6. What are the different layouts possible in AIO Contact?

7. How to setup Zendesk or Zopim Live Chat?

Follow the below steps to set up Zendesk or Zopim Live Chat on your website running AIO Contact

If you're using Zendesk, please follow the below steps

- Login to your Zendesk account at yourdomain.zendesk.com

- Go to Admin from the Sidebar

- Click on `Go to Admin Center`

- Expand Channels and go to Messaging

- Click on your Widget and go to the last tab of Installation

- Scroll down and click on the red button which says `Switch to Web Widget (Classic)`

- Now, go to `Web Widget` under Classic

- Go to the second tab `Setup` and copy the Live Chat code

- Paste the copied code in the below box


If you're using Zopim, please follow the below steps

- Login to dashboard.zopim.com

- Go to Settings -> Widget

- Copy the shown Code

- Now, visit your WordPress site where you've installed AIO Contact

- Login to the WP Admin Dashboard and visit AIO Contact Items Page

- Click on "Add Item" and select "Add Live Chat"

- From the dropdown, select "Zendesk - Zopim" and copy-paste the code in the textarea as shown below.

- System will automatically extract the widget ID for you and then just give it a name and click on "Add Item"

8. How to setup Tawk.to Live Chat?

Follow below steps to setup Tawk.to Live Chat on your website running AIO Contact

- Login to your Tawk.to Dashboard

- Click on the "Settings" icon at the left-bottom corner of the screen

- Click on "Overview" and copy the "Property ID"

- Paste that code as Widget ID when adding Live Chat Integration in AIO Contact